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Razer Kundenservice Most Popular Products VideoProject Valerie - Razer @ CES 2017 Razer Kraken Pro - eSports Gaming Headset: Razer Kraken Pro V2: Razer Kraken Tournament Edition: Razer Kraken USB: Razer Kraken X: Razer Kraken XBOX One: Razer. Einige Razer-Dienste wurden aufgrund der besonderen Umstände, die COVID geschaffen hat, beeinträchtigt. Wir entschuldigen uns für etwaige Unannehmlichkeiten und bedanken uns für Ihr Verständnis in dieser kritischen Zeit. Razer is the world leader in high-performance gaming hardware, software and systems. We live by our motto: For Gamers. By Gamers. Some Razer services are impacted and customers may experience longer than expected response time due to the unique circumstances COVID has created. We apologize for any inconvenience and appreciate your patience during this critical time. Model Number Prefix Model Name RZ Razer Blade 17" () RZ Razer Blade 17" () RZ Razer Blade Pro 17" ().
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Need expert help? We've got you covered. Razer Insider. Combined with speedy and knowledgeable agents and a robust social media presence, those features mean it's time for Razer to take a much-deserved bow.
Razer is the most accessible company on social media. Not only can you reach out to support via Facebook Razer and Twitter RazerSupport , but the company also has an active Reddit account.
After my initial messaging at a. EST, 3 minutes later I was asking my questions. Five minutes later, I was being referred to keyboard settings in Razer Synapse and guided to the secondary Fn check box, allowing me to switch from regular Fn keys to multimedia.
It took about 7 minutes to get an agent to respond to my query to install Microsoft Edge. But once they answered, the rep sent me a link taking me to the correct version of Edge.
All in all, it took 13 minutes from start to finish. I took Razer's support chat 9 a. EST, seven days a week for a spin and was connected with Zach at p.
When I asked about changing the Fn keys functionality, he promptly informed me that he was connecting me with the Peripheral department as my question was about keyboards.
I was switched over to Christian, who successfully walked me through the process, which took 12 minutes. The forums should be your last resort, as they present a mishmash of information.
I managed to find answers for both my Razer-based questions; I just had to dig for them in Razer's vast forums.
And you have to make sure the wording is just right; otherwise, you'll have to sift through page after page of irrelevant answers. Razer's Knowledge Base on the support page is a bit better, as I quickly found out how to adjust the fan speed.
But I couldn't locate answers for switching out Fn functionality or installing the new Microsoft Edge. And if you don't have a pressing issue, you can shoot Razer an email.
Although the company says it can take up to three business days for a response, I got a correct answer to my fan-speed query in 24 hours.
If you're in the United States, most of your phone support will come out of the Philippines from 9 a. PST, seven days a week. And as an added benefit, if you check out Razer's support site, you'll see a notification about call volume, so you'll know if you're in for a long wait.
For my first call, I spoke to Michael on a Saturday at p. After ascertaining which version of Razer Synapse software my system had, Michael quickly walked me through the correct steps to switch the fans from high to low speed.
The call took 5 minutes and 20 seconds. During my second call Sunday at p. When I asked Francis how it could be done, he said it couldn't.East Wing 3rd Floor Block 2. Phase 1 Vision Shenzhen Business Park Keji South Road Hi-Tech Industrial Park Shenzhen China. Einige Razer-Dienste wurden aufgrund der besonderen Umstände, die COVID-19 geschaffen hat, beeinträchtigt. Wir entschuldigen uns für etwaige. Razer Hammerhead True Wireless Pro Razer Case for Hammerhead True Wireless Pro Razer Tomahawk Gaming Desktop Razer Recon 15 Rolltop Backpack. Indem du weiterhin auf die Websites von Razer zugreifst, die Dienste von Razer nutzt oderdiesen Dialog schließt, stimmst du unseren geänderten Richtlinien zu.